Reporting & Complaints

Reporting Inaccurate Information

Users who identify inaccurate or outdated information within the EFIB registry environment may submit a report for administrative review.

Reports may relate to company transparency signals, partnership references or certificate-related information displayed within the platform.

Submitted reports help support the integrity and reliability of publicly visible transparency indicators.

Complaints Procedure

Users or organizations may submit complaints regarding information displayed on the platform or administrative transparency processes.

Complaints may be submitted through the official contact form or through the messaging channels available within the platform environment.

Each submission may be reviewed by EFIB administrators as part of the platform’s transparency governance process.

Administrative Review

Submitted reports and complaints may be evaluated through the EFIB administrative review workflow.

Review procedures may include verification of publicly available information or contextual evaluation of transparency signals.

Where appropriate, updates or clarifications may be applied to the platform registry environment.

Communication and Follow-Up

Users submitting reports may be contacted where additional clarification or documentation is required.

Administrative responses may be provided through official communication channels associated with the platform.